Support

Atterbury Consultants provides phone support for an hourly or yearly fee.

There is no charge for email support questions to Support@atterbury.com, but replies may be too slow to quickly diagnose some issues.

Support Topics include, but are not limited to:

SuperACE:
  • Installing SuperACE
  • Using SuperACE
  • Backing up projects
  • Restoring projects
  • Troubleshooting data input errors
  • Anything covered in the manuals or elsewhere on our website

Pocket SuperEASY:
  • Installing PocketSuperEASY
  • Moving the PocketSuperEASY database
  • Using Pocket SuperEASY
  • Anything covered in the manuals or elsewhere on our website

Windows 7 and XP Operating Systems:

  • ActiveSync connectionsWindows
  • Windows Mobile Device Center Connections
  • Updating .NET framework on your computer
  • Permissions and Securities issues in Windows Active Directory
  • Configuring Com Ports
  • General questions about computers

Windows Mobile CE, 2003, 5, 6, 6.5 Operating Systems:
  • Configuring Bluetooth connections
  • Performing a hard reset on a Pocket PC
  • Updating Microsoft .NET Compact Framework
  • General questions about how to use a Pocket PC



Product Image Item Name- Price

Hourly Phone Support

Hourly Phone Support. Please select number of hours. Hours are used in 20 minute increments. Hours expire in 12 months. Support is tied to individual...
$75.00

Add:

Yearly Phone Support

Yearly Phone Support, up to 20 hours total. Hours are used in 20 minute increments. Support expires in 12 months. Support is tied to individual...
$395.00

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